Help
Install problems
Keep Wi-Fi on, keep the app open, and don't delete the eSIM while it downloads. If it stalls, use the QR from your receipt.
No data after landing
Turn on Data Roaming for the e-sim line, make sure it's selected for cellular data, and toggle Airplane Mode once.
Refunds
If the eSIM never activates, email hello@e-sim.net with your order id and we refund it.